Returns & Exchanges
At Doomoo, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making your exchange process as effortless as your style.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Safely place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing